Privacy Policy
Last Updated: January 2024
Introduction
onyx-heath is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our vehicle rental services.
By accessing our website or using our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the terms outlined here, please refrain from using our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Make a reservation enquiry through our website
- Contact us via email or other communication channels
- Complete a rental agreement
- Subscribe to our communications
This information may include your name, email address, driver's licence details, payment information, and rental preferences.
Automatically Collected Information
When you visit our website, certain information is collected automatically, including:
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on site
- Referring website addresses
How We Use Your Information
We use the information we collect for the following purposes:
- Processing and managing your vehicle rental reservations
- Communicating with you about your bookings and enquiries
- Improving our website and services
- Complying with legal obligations and regulatory requirements
- Preventing fraudulent activity and ensuring security
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:
- Service providers who assist in operating our business (payment processors, insurance partners)
- Legal requirements or valid legal processes
- Protection of our rights, property, or safety
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When your information is no longer needed, we will securely delete or anonymise it.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access the personal information we hold about you
- The right to request correction of inaccurate information
- The right to request deletion of your information
- The right to object to or restrict processing of your information
- The right to data portability
To exercise any of these rights, please contact us using the details provided below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a revised "Last Updated" date.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
onyx-heath
42 Harbour Street
Sydney NSW 2000
Australia
Email: [email protected]